有用科技小编2026/10/22
浏览9766
阅读12分钟兄弟 dcp-6690cw 驱动装不上，多半是四件事在挡路：驱动包型号或系统位数对不上、旧驱动残留没清干净、打印后台服务占着队列、端口或连接方式没指对。打印机硬件本身大多没坏，不用急着送修。
先按型号从官方页面下对包，再清掉旧设备残留，然后停掉 Print Spooler 重装，最后换端口或换连接方式收尾；以下方法在 Windows 10/11 实测可用，涉及的操作都能改回来。
适用系统：Windows 10/11；最后更新：2026-10-22。
驱动装到一半卡住，到底是哪一环出了问题
双击 dcp-6690cw 的安装程序后，常见两种场面：进度条走到「正在安装驱动程序」就停住不动，或者直接弹出「无法安装此打印机，请确认设备已连接」。也有装完之后在 设备和打印机 里看不到设备，或者在 设备管理器 的「打印队列」下多出一个带黄色感叹号、属性里写着「代码 28」的条目。
这几条提示指向的环节并不一样：安装包本身型号或位数不对、系统里留着旧驱动记录、打印后台服务被队列占住，都可能给出上面这些报错。
'/%3E%3Crect%20x='28'%20y='64'%20width='171'%20height='96'%20rx='12'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1.5'/%3E%3Crect%20x='28'%20y='64'%20width='171'%20height='6'%20rx='3'%20fill='%230e90f5'/%3E%3Ccircle%20cx='58'%20cy='106'%20r='17'%20fill='%23ddeffe'/%3E%3Cg%20transform='translate(58,106)'%3E%3Cpath%20d='M0%20-9%20L9%208%20L-9%208%20Z'%20fill='none'%20stroke='%230e90f5'%20stroke-width='2.4'%20stroke-linejoin='round'/%3E%3Cline%20x1='0'%20y1='-2'%20x2='0'%20y2='3'%20stroke='%230e90f5'%20stroke-width='2.4'%20stroke-linecap='round'/%3E%3Ccircle%20cx='0'%20cy='6'%20r='1.4'%20fill='%230e90f5'/%3E%3C/g%3E%3Ctext%20x='82.0'%20y='102'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='700'%3E进度条卡住%3C/text%3E%3Ctext%20x='82.0'%20y='124'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='12.5'%20fill='%235b6b7b'%20text-anchor='start'%20font-weight='400'%3E双击后无响应%3C/text%3E%3Crect%20x='215'%20y='64'%20width='171'%20height='96'%20rx='12'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1.5'/%3E%3Crect%20x='215'%20y='64'%20width='171'%20height='6'%20rx='3'%20fill='%230a6dcb'/%3E%3Ccircle%20cx='245'%20cy='106'%20r='17'%20fill='%23ddeffe'/%3E%3Cg%20transform='translate(245,106)'%3E%3Cline%20x1='-7'%20y1='-7'%20x2='7'%20y2='7'%20stroke='%230e90f5'%20stroke-width='2.6'%20stroke-linecap='round'/%3E%3Cline%20x1='7'%20y1='-7'%20x2='-7'%20y2='7'%20stroke='%230e90f5'%20stroke-width='2.6'%20stroke-linecap='round'/%3E%3C/g%3E%3Ctext%20x='268.66666666666663'%20y='102'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='700'%3E提示无法安装%3C/text%3E%3Ctext%20x='268.66666666666663'%20y='124'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='12.5'%20fill='%235b6b7b'%20text-anchor='start'%20font-weight='400'%3E型号对不上%3C/text%3E%3Crect%20x='401'%20y='64'%20width='171'%20height='96'%20rx='12'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1.5'/%3E%3Crect%20x='401'%20y='64'%20width='171'%20height='6'%20rx='3'%20fill='%230e90f5'/%3E%3Ccircle%20cx='431'%20cy='106'%20r='17'%20fill='%23ddeffe'/%3E%3Cg%20transform='translate(431,106)'%3E%3Cpath%20d='M8%20-2%20A9%209%200%201%200%206%207'%20fill='none'%20stroke='%230e90f5'%20stroke-width='2.4'%20stroke-linecap='round'/%3E%3Cpath%20d='M8%20-8%20L8%20-2%20L2%20-2'%20fill='none'%20stroke='%230e90f5'%20stroke-width='2.4'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3C/g%3E%3Ctext%20x='455.3333333333333'%20y='102'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='700'%3E设备带感叹号%3C/text%3E%3Ctext%20x='455.3333333333333'%20y='124'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='12.5'%20fill='%235b6b7b'%20text-anchor='start'%20font-weight='400'%3E驱动没生效%3C/text%3E%3C/svg%3E)
先看报错停在哪个环节，再对症处理，比反复双击安装程序省时间得多。
方法1 先核对驱动包：型号和系统位数有没有对上
装不上的第一位原因就是包下错了。兄弟的安装程序会校验机型，拿 dcp-7060d、dcp-7080 的包去装 dcp-6690cw，程序会直接拒绝；系统位数不对，则经常装到一半停下来。
操作步骤
- 打开兄弟官方机型驱动页（support.brother.com 上 dcp-6690cw 的下载页），按型号逐级选到 dcp-6690cw，别下成 dcp-7060d、dcp-7080 的包。
- 按 Win+R 输入 winver 回车，或者进 设置→系统→关于，确认本机是 64 位还是 32 位系统，再下对应位数的安装包。
- 右键安装程序→属性→兼容性，确认没有被勾上旧系统的兼容模式，勾了就取消掉。
- 之前下错过包的，先去 控制面板→程序和功能 把 Brother 相关条目卸干净再重来。
- 解压路径别放在中文名或带空格的文件夹里，放到 D:\brother\ 这类纯英文短路径下再双击安装。
型号和位数这两项核对过，再双击安装程序，能排掉一大半「无法安装此打印机」的提示。
'/%3E%3Crect%20x='28'%20y='64'%20width='262'%20height='116'%20rx='12'%20fill='%23fdeeec'%20stroke='%23e8604c'%20stroke-width='1.5'/%3E%3Crect%20x='28'%20y='64'%20width='262'%20height='42'%20rx='12'%20fill='%23e8604c'/%3E%3Crect%20x='28'%20y='94'%20width='262'%20height='12'%20fill='%23e8604c'/%3E%3Cg%20transform='translate(50,85)'%3E%3Ccircle%20r='12'%20fill='%23ffffff'/%3E%3Cpath%20d='M-5%20-5%20l10%2010%20M5%20-5%20l-10%2010'%20fill='none'%20stroke='%23e8604c'%20stroke-width='2.6'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3C/g%3E%3Ctext%20x='70'%20y='91'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%23ffffff'%20text-anchor='start'%20font-weight='700'%3E误区%3C/text%3E%3Ccircle%20cx='50'%20cy='126'%20r='3'%20fill='%23e8604c'/%3E%3Ctext%20x='64'%20y='130'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='400'%3E型号随便挑一个%3C/text%3E%3Ccircle%20cx='50'%20cy='152'%20r='3'%20fill='%23e8604c'/%3E%3Ctext%20x='64'%20y='156'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='400'%3E只看打印机名字%3C/text%3E%3Crect%20x='310'%20y='64'%20width='262'%20height='116'%20rx='12'%20fill='%23ddeffe'%20stroke='%230e90f5'%20stroke-width='1.5'/%3E%3Crect%20x='310'%20y='64'%20width='262'%20height='42'%20rx='12'%20fill='%230e90f5'/%3E%3Crect%20x='310'%20y='94'%20width='262'%20height='12'%20fill='%230e90f5'/%3E%3Cg%20transform='translate(332,85)'%3E%3Ccircle%20r='12'%20fill='%23ffffff'/%3E%3Cpath%20d='M-5%200%20l4%204%20l7%20-8'%20fill='none'%20stroke='%230e90f5'%20stroke-width='2.6'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3C/g%3E%3Ctext%20x='352.0'%20y='91'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%23ffffff'%20text-anchor='start'%20font-weight='700'%3E正确%3C/text%3E%3Ccircle%20cx='332'%20cy='126'%20r='3'%20fill='%230e90f5'/%3E%3Ctext%20x='346.0'%20y='130'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='400'%3E按型号选驱动包%3C/text%3E%3Ccircle%20cx='332'%20cy='152'%20r='3'%20fill='%230e90f5'/%3E%3Ctext%20x='346.0'%20y='156'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='400'%3E按本机系统位数选%3C/text%3E%3C/svg%3E)
方法2 把旧驱动的残留清干净再装
卸载不彻底的时候，安装程序会认为设备还在系统里，于是卡进度条，或者提示无法安装此打印机。残留分几处藏，得一起清。
操作步骤
- 控制面板→设备和打印机，右键删除所有带 Brother 字样的设备，包括名字后面带「副本」的重复项。
- 控制面板→程序和功能（或 设置→应用），把 Brother 相关驱动包和状态监视器一并卸载。
- 手动删残留目录：C:\Program Files (x86)\Brother 和 C:\ProgramData\Brother，删不掉的先重启再删。
- Win+R 输入 devmgmt.msc 打开设备管理器，菜单 查看→显示隐藏的设备，展开「打印队列」，把灰色的 Brother 项右键卸载。
- 重启一次让系统重新枚举设备，再运行驱动安装程序。
清完之后，设备和打印机 列表里应该是空的，设备管理器里也不再有灰色打印项，这时候再装成功率最高。
'/%3E%3Crect%20x='28'%20y='64'%20width='544'%20height='52'%20rx='10'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1.5'/%3E%3Crect%20x='28'%20y='64'%20width='8'%20height='52'%20rx='4'%20fill='%230a6dcb'/%3E%3Crect%20x='44'%20y='76'%20width='28'%20height='28'%20rx='6'%20fill='%230a6dcb'%20opacity='0.16'/%3E%3Ctext%20x='58'%20y='95.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%230a6dcb'%20text-anchor='middle'%20font-weight='700'%3E1%3C/text%3E%3Ctext%20x='86'%20y='95.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='700'%3E设备列表%3C/text%3E%3Ctext%20x='560'%20y='95.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='end'%20font-weight='400'%3E删掉旧设备%3C/text%3E%3Cpath%20d='M294%20118%20l6%206%20l6%20-6'%20fill='none'%20stroke='%235b6b7b'%20stroke-width='2'%20stroke-linecap='round'%20stroke-linejoin='round'%20opacity='0.45'/%3E%3Crect%20x='28'%20y='128'%20width='544'%20height='52'%20rx='10'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1.5'/%3E%3Crect%20x='28'%20y='128'%20width='8'%20height='52'%20rx='4'%20fill='%230e90f5'/%3E%3Crect%20x='44'%20y='140'%20width='28'%20height='28'%20rx='6'%20fill='%230e90f5'%20opacity='0.16'/%3E%3Ctext%20x='58'%20y='159.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%230e90f5'%20text-anchor='middle'%20font-weight='700'%3E2%3C/text%3E%3Ctext%20x='86'%20y='159.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='700'%3E程序目录%3C/text%3E%3Ctext%20x='560'%20y='159.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='end'%20font-weight='400'%3EProgram%20Files%20(x86)%3C/text%3E%3Cpath%20d='M294%20182%20l6%206%20l6%20-6'%20fill='none'%20stroke='%235b6b7b'%20stroke-width='2'%20stroke-linecap='round'%20stroke-linejoin='round'%20opacity='0.45'/%3E%3Crect%20x='28'%20y='192'%20width='544'%20height='52'%20rx='10'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1.5'/%3E%3Crect%20x='28'%20y='192'%20width='8'%20height='52'%20rx='4'%20fill='%235bb4f8'/%3E%3Crect%20x='44'%20y='204'%20width='28'%20height='28'%20rx='6'%20fill='%235bb4f8'%20opacity='0.16'/%3E%3Ctext%20x='58'%20y='223.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%235bb4f8'%20text-anchor='middle'%20font-weight='700'%3E3%3C/text%3E%3Ctext%20x='86'%20y='223.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='700'%3E数据目录%3C/text%3E%3Ctext%20x='560'%20y='223.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='end'%20font-weight='400'%3EProgramData%3C/text%3E%3Cpath%20d='M294%20246%20l6%206%20l6%20-6'%20fill='none'%20stroke='%235b6b7b'%20stroke-width='2'%20stroke-linecap='round'%20stroke-linejoin='round'%20opacity='0.45'/%3E%3Crect%20x='28'%20y='256'%20width='544'%20height='52'%20rx='10'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1.5'/%3E%3Crect%20x='28'%20y='256'%20width='8'%20height='52'%20rx='4'%20fill='%239ad0fb'/%3E%3Crect%20x='44'%20y='268'%20width='28'%20height='28'%20rx='6'%20fill='%239ad0fb'%20opacity='0.16'/%3E%3Ctext%20x='58'%20y='287.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%239ad0fb'%20text-anchor='middle'%20font-weight='700'%3E4%3C/text%3E%3Ctext%20x='86'%20y='287.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='700'%3E隐藏设备%3C/text%3E%3Ctext%20x='560'%20y='287.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='end'%20font-weight='400'%3E设备管理器里清%3C/text%3E%3C/svg%3E)
用「软领打印机驱动修复大师」更省事
自动安装驱动这个功能解决的就是前面两步的折腾：打印机用 USB 或网络连好、开机，软件会先扫描并认出已连接的打印机型号，再从百万级驱动库里匹配兄弟 dcp-6690cw 对应的驱动，一键下载安装，不用自己找包、核对系统位数、来回卸载。
手动安装驱动是自动匹配没中时的备用路子：手动输入品牌或型号，比如输入「兄弟」或「兄弟 DCP-6690CW」，从热门品牌、热门型号入口里搜到对应驱动再装，绕开双击安装程序卡住的情况。
软领是知名国产软件品牌，20 年技术沉淀、服务千万用户。软领官网 wyouhua.com 直接下载，安装过程没有捆绑勾选项。
软件里可以点客服按钮联系真人客服，装驱动过程中遇到认不出型号、扫不到设备这类情况，有工程师远程协助。
方法3 停掉打印后台服务再装驱动
安装程序要往系统打印队列里写东西，队列被别的任务占着，它就会卡在进度条不动。临时把打印后台服务停下来再装，是最省事的绕法。
操作步骤
- Win+R 输入 services.msc，找到 Print Spooler，右键→属性，把启动类型先改成「手动」。
- 开始菜单搜 cmd，右键「以管理员身份运行」。
- 执行 net stop spooler，看到「服务已成功停止」再往下做。
- 手动双击运行驱动安装程序，按提示装完，中途别断电、别插拔数据线。
- 回到命令提示符执行 net start spooler，再把启动类型改回「自动」。
- 若过程中出现 0x0000011b 这类后台报错，先清空 C:\Windows\System32\spool\PRINTERS 里的残留文件再重试。
装完记得把服务启动类型改回「自动」，否则重启后打印任务会一直排在队列里不出去。
'/%3E%3Crect%20x='28'%20y='94'%20width='169'%20height='78'%20rx='12'%20fill='%23ffffff'%20stroke='%230e90f5'%20stroke-width='2'/%3E%3Ccircle%20cx='48'%20cy='94'%20r='15'%20fill='%230e90f5'/%3E%3Ctext%20x='48.0'%20y='99'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%23ffffff'%20text-anchor='middle'%20font-weight='700'%3E1%3C/text%3E%3Ctext%20x='112.66666666666667'%20y='138.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%231f2d3d'%20text-anchor='middle'%20font-weight='600'%3E停打印服务%3C/text%3E%3Cpath%20d='M201%20124%20l9%209%20l-9%209'%20fill='none'%20stroke='%230e90f5'%20stroke-width='3'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Crect%20x='215'%20y='94'%20width='169'%20height='78'%20rx='12'%20fill='%23ffffff'%20stroke='%230e90f5'%20stroke-width='2'/%3E%3Ccircle%20cx='235'%20cy='94'%20r='15'%20fill='%230e90f5'/%3E%3Ctext%20x='235.33333333333334'%20y='99'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%23ffffff'%20text-anchor='middle'%20font-weight='700'%3E2%3C/text%3E%3Ctext%20x='300.0'%20y='138.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%231f2d3d'%20text-anchor='middle'%20font-weight='600'%3E手动跑安装程序%3C/text%3E%3Cpath%20d='M389%20124%20l9%209%20l-9%209'%20fill='none'%20stroke='%230e90f5'%20stroke-width='3'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Crect%20x='403'%20y='94'%20width='169'%20height='78'%20rx='12'%20fill='%230e90f5'%20stroke='%230e90f5'%20stroke-width='2'/%3E%3Ccircle%20cx='423'%20cy='94'%20r='15'%20fill='%230a6dcb'/%3E%3Ctext%20x='422.6666666666667'%20y='99'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%23ffffff'%20text-anchor='middle'%20font-weight='700'%3E3%3C/text%3E%3Ctext%20x='487.33333333333337'%20y='138.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%23ffffff'%20text-anchor='middle'%20font-weight='600'%3E启打印服务%3C/text%3E%3C/svg%3E)
方法4 换端口换连接方式，做最后兜底
前面几步都做对了还装不上，问题通常落在连接方式或者系统组件上。先把端口看清楚，再换连接方式试。
操作步骤
- 设备管理器里看打印机是否带黄色感叹号，右键→属性→详细信息，记下它挂在哪个端口（USB001、WSD、IP 端口）。
- USB 连接的换一个 USB 口，优先主板后置口，换一根线，别接 USB Hub 或前置扩展口。
- 网络机型走 添加打印机→我需要的打印机不在列表中→通过 IP 地址添加，手动指定 TCP/IP 端口，填打印机面板上查到的 IP。
- 管理员命令提示符里依次执行 sfc /scannow 和 DISM /Online /Cleanup-Image /RestoreHealth，修完系统组件再装一次驱动。
- 装完回到 设备和打印机，右键设备→打印机属性→打印测试页，确认状态显示「就绪」。
测试页能打出来、状态是「就绪」，这一步才算收工；状态仍显示「脱机」的话，多半还是端口指错了。
'/%3E%3Crect%20x='236'%20y='68'%20width='128'%20height='84'%20rx='16'%20fill='url(%23vg)'/%3E%3Ctext%20x='300.0'%20y='116.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%23ffffff'%20text-anchor='middle'%20font-weight='700'%3E设备管理器%3C/text%3E%3Crect%20x='28'%20y='64'%20width='168'%20height='36'%20rx='18'%20fill='%23ffffff'%20stroke='%230e90f5'%20stroke-width='1.6'/%3E%3Ccircle%20cx='46'%20cy='82'%20r='5'%20fill='%230e90f5'/%3E%3Ctext%20x='62'%20y='87.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='12.5'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='600'%3E黄色感叹号%3C/text%3E%3Cpath%20d='M196%2082%20Q216%2082%20236%20110'%20fill='none'%20stroke='%230e90f5'%20stroke-width='1.4'%20opacity='0.5'/%3E%3Crect%20x='28'%20y='120'%20width='168'%20height='36'%20rx='18'%20fill='%23ffffff'%20stroke='%230e90f5'%20stroke-width='1.6'/%3E%3Ccircle%20cx='46'%20cy='138'%20r='5'%20fill='%230e90f5'/%3E%3Ctext%20x='62'%20y='143.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='12.5'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='600'%3E代码28%3C/text%3E%3Cpath%20d='M196%20138%20Q216%20138%20236%20110'%20fill='none'%20stroke='%230e90f5'%20stroke-width='1.4'%20opacity='0.5'/%3E%3Crect%20x='404'%20y='92'%20width='168'%20height='36'%20rx='18'%20fill='%23ffffff'%20stroke='%230e90f5'%20stroke-width='1.6'/%3E%3Ccircle%20cx='554'%20cy='110'%20r='5'%20fill='%230e90f5'/%3E%3Ctext%20x='538'%20y='115.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='12.5'%20fill='%231f2d3d'%20text-anchor='end'%20font-weight='600'%3E端口选错%3C/text%3E%3Cpath%20d='M404%20110%20Q384%20110%20364%20110'%20fill='none'%20stroke='%230e90f5'%20stroke-width='1.4'%20opacity='0.5'/%3E%3C/svg%3E)
常见问题
兄弟dcp-6690cw驱动装到一半进度条卡住不动怎么办？
先别重复双击。按 Win+R 输入 services.msc，把 Print Spooler 启动类型改成「手动」，在管理员命令提示符里执行 net stop spooler，再重新运行安装程序，装完执行 net start spooler 还原。
驱动安装提示「无法安装此打印机」是什么原因？
常见两个原因：驱动包型号和打印机对不上，或者系统里还留着同名设备记录。到 控制面板→设备和打印机 删掉所有 Brother 条目，再到 设备管理器 的 查看→显示隐藏的设备 里清掉「打印队列」下的灰色项。
dcp-6690cw和dcp-7080的驱动包能通用吗？
不能。两个型号的安装包各自校验机型，dcp-7080 的包装到 dcp-6690cw 上会被直接拒绝。到兄弟官方页面按 dcp-6690cw 检索，下对应型号的包。
兄弟dcp-6690cw官方驱动在哪个页面下载？
兄弟官方支持站 support.brother.com，进 dcp-6690cw 的机型驱动下载页（地址里带 downloadtop.aspx 的那一页），按本机系统位数选安装包。
装完驱动设备管理器里带黄色感叹号怎么处理？
带黄色感叹号、属性里写着代码 28 的，说明驱动没绑定上设备。右键卸载设备，重启后再装一次；USB 机型换到主板后置口，网络机型在 打印机属性→端口 里指定 TCP/IP 端口。
推荐阅读
兄弟 DCP-1618W 打印机驱动下载装不上，先查USB连接再清残留
兄弟DCP-1618W驱动装不上，先确认电脑和打印机在同一网段
兄弟DCP-1512打印机驱动装不上，打印服务和旧驱动残留是关键
相关推荐
兄弟 DCP-1519 驱动下载后搜不到设备，先核对型号再手动装
兄弟DCP-6690CW驱动装不上 手动安装先解压出 inf 文件
打印机驱动安装软件哪个好用，能认出型号并装对系统版本的才省事
兄弟打印机驱动安装失败打印机驱动装不上兄弟dcp-6690cw驱动软领打印机驱动修复大师 
提示