有用科技小编2026/06/23
浏览9759
阅读12分钟打印机打印出来是乱码，多数是驱动版本与机型不匹配，或 USB 传输干扰导致数据包损坏。驱动本身没坏透，硬件通常也没问题，按步骤排查可以修好，不必急着送修。
以下 4 步由软件层到硬件层逐级排查：重装与机型完全对应的驱动→关闭高级打印功能改用 RAW 直通→换数据线或缩短 USB 线→更新固件后重试。找到有效的一步即可停下。以下方法在 Windows 10/11 实测可用。
适用系统：Windows 10/11；最后更新：2026-06-23。
打印机打印乱码是什么情况
乱码表现为打印页满是方块字符、问号或随机符号，有时仅首页正常、后续页全乱。Windows 系统日志中常见报错「打印机驱动程序 HP LaserJet 1020 已失败」或驱动安装时提示「此驱动程序与此 Windows 版本不兼容」（错误码 0x800706BE）。根本原因集中在驱动层与传输层。
'/%3E%3Crect%20x='28'%20y='64'%20width='264'%20height='96'%20rx='12'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1.5'/%3E%3Crect%20x='28'%20y='64'%20width='264'%20height='6'%20rx='3'%20fill='%230e90f5'/%3E%3Ccircle%20cx='58'%20cy='106'%20r='17'%20fill='%23ddeffe'/%3E%3Cg%20transform='translate(58,106)'%3E%3Cpath%20d='M0%20-9%20L9%208%20L-9%208%20Z'%20fill='none'%20stroke='%230e90f5'%20stroke-width='2.4'%20stroke-linejoin='round'/%3E%3Cline%20x1='0'%20y1='-2'%20x2='0'%20y2='3'%20stroke='%230e90f5'%20stroke-width='2.4'%20stroke-linecap='round'/%3E%3Ccircle%20cx='0'%20cy='6'%20r='1.4'%20fill='%230e90f5'/%3E%3C/g%3E%3Ctext%20x='82.0'%20y='102'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='700'%3E驱动不匹配%3C/text%3E%3Ctext%20x='82.0'%20y='124'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='12.5'%20fill='%235b6b7b'%20text-anchor='start'%20font-weight='400'%3E版本与机型对不上%3C/text%3E%3Crect%20x='308'%20y='64'%20width='264'%20height='96'%20rx='12'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1.5'/%3E%3Crect%20x='308'%20y='64'%20width='264'%20height='6'%20rx='3'%20fill='%230a6dcb'/%3E%3Ccircle%20cx='338'%20cy='106'%20r='17'%20fill='%23ddeffe'/%3E%3Cg%20transform='translate(338,106)'%3E%3Cline%20x1='-7'%20y1='-7'%20x2='7'%20y2='7'%20stroke='%230e90f5'%20stroke-width='2.6'%20stroke-linecap='round'/%3E%3Cline%20x1='7'%20y1='-7'%20x2='-7'%20y2='7'%20stroke='%230e90f5'%20stroke-width='2.6'%20stroke-linecap='round'/%3E%3C/g%3E%3Ctext%20x='362.0'%20y='102'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='700'%3ERAW传输关闭%3C/text%3E%3Ctext%20x='362.0'%20y='124'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='12.5'%20fill='%235b6b7b'%20text-anchor='start'%20font-weight='400'%3E高级处理损坏数据%3C/text%3E%3Crect%20x='28'%20y='176'%20width='264'%20height='96'%20rx='12'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1.5'/%3E%3Crect%20x='28'%20y='176'%20width='264'%20height='6'%20rx='3'%20fill='%230e90f5'/%3E%3Ccircle%20cx='58'%20cy='218'%20r='17'%20fill='%23ddeffe'/%3E%3Cg%20transform='translate(58,218)'%3E%3Cpath%20d='M8%20-2%20A9%209%200%201%200%206%207'%20fill='none'%20stroke='%230e90f5'%20stroke-width='2.4'%20stroke-linecap='round'/%3E%3Cpath%20d='M8%20-8%20L8%20-2%20L2%20-2'%20fill='none'%20stroke='%230e90f5'%20stroke-width='2.4'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3C/g%3E%3Ctext%20x='82.0'%20y='214'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='700'%3E数据线故障%3C/text%3E%3Ctext%20x='82.0'%20y='236'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='12.5'%20fill='%235b6b7b'%20text-anchor='start'%20font-weight='400'%3E氧化或线太长误码%3C/text%3E%3Crect%20x='308'%20y='176'%20width='264'%20height='96'%20rx='12'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1.5'/%3E%3Crect%20x='308'%20y='176'%20width='264'%20height='6'%20rx='3'%20fill='%230a6dcb'/%3E%3Ccircle%20cx='338'%20cy='218'%20r='17'%20fill='%23ddeffe'/%3E%3Cg%20transform='translate(338,218)'%3E%3Crect%20x='-7'%20y='-7'%20width='14'%20height='14'%20rx='2'%20fill='none'%20stroke='%230e90f5'%20stroke-width='2.2'/%3E%3Cline%20x1='-7'%20y1='-2'%20x2='-11'%20y2='-2'%20stroke='%230e90f5'%20stroke-width='2'/%3E%3Cline%20x1='-7'%20y1='3'%20x2='-11'%20y2='3'%20stroke='%230e90f5'%20stroke-width='2'/%3E%3Cline%20x1='7'%20y1='-2'%20x2='11'%20y2='-2'%20stroke='%230e90f5'%20stroke-width='2'/%3E%3Cline%20x1='7'%20y1='3'%20x2='11'%20y2='3'%20stroke='%230e90f5'%20stroke-width='2'/%3E%3C/g%3E%3Ctext%20x='362.0'%20y='214'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='700'%3E固件过期%3C/text%3E%3Ctext%20x='362.0'%20y='236'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='12.5'%20fill='%235b6b7b'%20text-anchor='start'%20font-weight='400'%3E与新系统协议冲突%3C/text%3E%3C/svg%3E)
确认乱码类型与出现位置，能帮你快速定位在哪一层出了问题，缩短反复试错的时间。
方法一 卸载旧驱动后重装与机型完全对应的版本
驱动版本不匹配是打印乱码最常见的原因，完全卸载旧残留再安装厂商官方驱动，多数情况一步到位。
操作步骤
- 按
Win + R，输入devmgmt.msc打开设备管理器，展开「打印队列」，右键对应打印机→卸载设备，勾选「删除此设备的驱动程序软件」。 - 打开「控制面板→设备和打印机」，若还显示旧打印机图标，右键→删除设备。
- 按
Win + R输入printui /s /t2，在「驱动程序」选项卡里找到残留驱动条目，选中后点「删除」，确认删除所有同名驱动。 - 前往打印机厂商官网（如
support.hp.com、cn.epson.com），输入完整型号（例如 HP LaserJet Pro M404n），下载对应 Windows 10 或 Windows 11 的官方驱动包。 - 断开打印机 USB→运行驱动安装程序→提示「请连接打印机」时再插上 USB，按向导完成安装。
- 打印测试页：「控制面板→设备和打印机」→右键打印机→打印机属性→点「打印测试页」。
「软领打印机驱动修复大师」的自动安装驱动功能可以识别本机打印机硬件型号，在百万级驱动库中匹配对应官方驱动并自动完成安装，省去手动查找型号和逐步操作的过程。
'/%3E%3Crect%20x='28'%20y='64'%20width='544'%20height='42'%20rx='10'%20fill='%23ddeffe'%20stroke='%23dbe3ec'%20stroke-width='1'/%3E%3Ccircle%20cx='52'%20cy='85'%20r='12'%20fill='%230e90f5'/%3E%3Cpath%20d='M46%2085%20l4%204%20l8%20-9'%20fill='none'%20stroke='%23ffffff'%20stroke-width='2.4'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Ctext%20x='76'%20y='90.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='500'%3E设备管理器卸载并删除驱动软件%3C/text%3E%3Ctext%20x='556'%20y='90.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='middle'%20font-weight='400'%3E1%3C/text%3E%3Crect%20x='28'%20y='114'%20width='544'%20height='42'%20rx='10'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1'/%3E%3Ccircle%20cx='52'%20cy='135'%20r='12'%20fill='%230e90f5'/%3E%3Cpath%20d='M46%20135%20l4%204%20l8%20-9'%20fill='none'%20stroke='%23ffffff'%20stroke-width='2.4'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Ctext%20x='76'%20y='140.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='500'%3E控制面板删除残留打印机图标%3C/text%3E%3Ctext%20x='556'%20y='140.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='middle'%20font-weight='400'%3E2%3C/text%3E%3Crect%20x='28'%20y='164'%20width='544'%20height='42'%20rx='10'%20fill='%23ddeffe'%20stroke='%23dbe3ec'%20stroke-width='1'/%3E%3Ccircle%20cx='52'%20cy='185'%20r='12'%20fill='%230e90f5'/%3E%3Cpath%20d='M46%20185%20l4%204%20l8%20-9'%20fill='none'%20stroke='%23ffffff'%20stroke-width='2.4'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Ctext%20x='76'%20y='190.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='500'%3Eprintui清除同名残留驱动条目%3C/text%3E%3Ctext%20x='556'%20y='190.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='middle'%20font-weight='400'%3E3%3C/text%3E%3Crect%20x='28'%20y='214'%20width='544'%20height='42'%20rx='10'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1'/%3E%3Ccircle%20cx='52'%20cy='235'%20r='12'%20fill='%230e90f5'/%3E%3Cpath%20d='M46%20235%20l4%204%20l8%20-9'%20fill='none'%20stroke='%23ffffff'%20stroke-width='2.4'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Ctext%20x='76'%20y='240.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='500'%3E厂商官网按完整型号下载驱动%3C/text%3E%3Ctext%20x='556'%20y='240.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='middle'%20font-weight='400'%3E4%3C/text%3E%3Crect%20x='28'%20y='264'%20width='544'%20height='42'%20rx='10'%20fill='%23ddeffe'%20stroke='%23dbe3ec'%20stroke-width='1'/%3E%3Ccircle%20cx='52'%20cy='285'%20r='12'%20fill='%230e90f5'/%3E%3Cpath%20d='M46%20285%20l4%204%20l8%20-9'%20fill='none'%20stroke='%23ffffff'%20stroke-width='2.4'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Ctext%20x='76'%20y='290.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='500'%3E断开USB再按向导安装驱动%3C/text%3E%3Ctext%20x='556'%20y='290.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='middle'%20font-weight='400'%3E5%3C/text%3E%3Crect%20x='28'%20y='314'%20width='544'%20height='42'%20rx='10'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1'/%3E%3Ccircle%20cx='52'%20cy='335'%20r='12'%20fill='%230e90f5'/%3E%3Cpath%20d='M46%20335%20l4%204%20l8%20-9'%20fill='none'%20stroke='%23ffffff'%20stroke-width='2.4'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Ctext%20x='76'%20y='340.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='500'%3E打印机属性里打印测试页验证%3C/text%3E%3Ctext%20x='556'%20y='340.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='middle'%20font-weight='400'%3E6%3C/text%3E%3C/svg%3E)
方法二 关闭高级打印功能，改用 RAW 直通传输
Windows 默认开启「高级打印功能」会对打印数据做额外处理，部分打印机驱动与此选项不兼容，导致数据在传输前就被损坏成乱码。切换为 RAW 格式直通可绕过该处理层。
操作步骤
- 打开「控制面板→设备和打印机」，右键目标打印机→打印机属性。
- 切换到「高级」选项卡，取消勾选「启用高级打印功能」，点「确定」。
- 在同一「高级」选项卡中点击「打印处理器」，在「默认数据类型」下拉框选择
RAW，点「确定」。 - 重启打印后台服务：按
Win + R输入services.msc，找到「Print Spooler」，右键→重新启动。 - 再次打印测试页，确认乱码是否消失。
'/%3E%3Crect%20x='28'%20y='64'%20width='262'%20height='142'%20rx='12'%20fill='%23fdeeec'%20stroke='%23e8604c'%20stroke-width='1.5'/%3E%3Crect%20x='28'%20y='64'%20width='262'%20height='42'%20rx='12'%20fill='%23e8604c'/%3E%3Crect%20x='28'%20y='94'%20width='262'%20height='12'%20fill='%23e8604c'/%3E%3Cg%20transform='translate(50,85)'%3E%3Ccircle%20r='12'%20fill='%23ffffff'/%3E%3Cpath%20d='M-5%20-5%20l10%2010%20M5%20-5%20l-10%2010'%20fill='none'%20stroke='%23e8604c'%20stroke-width='2.6'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3C/g%3E%3Ctext%20x='70'%20y='91'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%23ffffff'%20text-anchor='start'%20font-weight='700'%3E默认开启（易乱码）%3C/text%3E%3Ccircle%20cx='50'%20cy='126'%20r='3'%20fill='%23e8604c'/%3E%3Ctext%20x='64'%20y='130'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='400'%3EEMF格式中转处理%3C/text%3E%3Ccircle%20cx='50'%20cy='152'%20r='3'%20fill='%23e8604c'/%3E%3Ctext%20x='64'%20y='156'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='400'%3E驱动兼容性依赖高%3C/text%3E%3Ccircle%20cx='50'%20cy='178'%20r='3'%20fill='%23e8604c'/%3E%3Ctext%20x='64'%20y='182'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='400'%3E部分机型数据被损坏%3C/text%3E%3Crect%20x='310'%20y='64'%20width='262'%20height='142'%20rx='12'%20fill='%23ddeffe'%20stroke='%230e90f5'%20stroke-width='1.5'/%3E%3Crect%20x='310'%20y='64'%20width='262'%20height='42'%20rx='12'%20fill='%230e90f5'/%3E%3Crect%20x='310'%20y='94'%20width='262'%20height='12'%20fill='%230e90f5'/%3E%3Cg%20transform='translate(332,85)'%3E%3Ccircle%20r='12'%20fill='%23ffffff'/%3E%3Cpath%20d='M-5%200%20l4%204%20l7%20-8'%20fill='none'%20stroke='%230e90f5'%20stroke-width='2.6'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3C/g%3E%3Ctext%20x='352.0'%20y='91'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='15'%20fill='%23ffffff'%20text-anchor='start'%20font-weight='700'%3E关闭改RAW（推荐）%3C/text%3E%3Ccircle%20cx='332'%20cy='126'%20r='3'%20fill='%230e90f5'/%3E%3Ctext%20x='346.0'%20y='130'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='400'%3ERAW直通无中间处理%3C/text%3E%3Ccircle%20cx='332'%20cy='152'%20r='3'%20fill='%230e90f5'/%3E%3Ctext%20x='346.0'%20y='156'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='400'%3E驱动兼容性要求低%3C/text%3E%3Ccircle%20cx='332'%20cy='178'%20r='3'%20fill='%230e90f5'/%3E%3Ctext%20x='346.0'%20y='182'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='400'%3E数据原样传到打印机%3C/text%3E%3C/svg%3E)
方法三 更换或缩短 USB 数据线
USB 线缆质量差、接口氧化或线长超过 3 米，都会引发数据传输误码，在打印机端表现为随机乱码甚至整页空白。换一根优质短线（建议 1.5 米以内）是成本最低的硬件排查。
操作步骤
- 将打印机 USB 线从电脑和打印机两端全部拔出，检查接口有无弯折或锈蚀。
- 换一根全新或已知正常的 USB-A to USB-B（或 USB-C）线，长度 1.5 米以内。
- 重新插入电脑 USB 接口，优先选主板背板接口（供电更稳定），避免使用 USB Hub。
- 若使用网络共享打印，检查局域网交换机端口状态，用
ping 打印机IP -t确认连通稳定，丢包率应为 0%。 - 打印测试页验证，若乱码仍存在，进行方法四的固件升级。
'/%3E%3Crect%20x='28'%20y='64'%20width='544'%20height='42'%20rx='10'%20fill='%23ddeffe'%20stroke='%23dbe3ec'%20stroke-width='1'/%3E%3Ccircle%20cx='52'%20cy='85'%20r='12'%20fill='%230e90f5'/%3E%3Cpath%20d='M46%2085%20l4%204%20l8%20-9'%20fill='none'%20stroke='%23ffffff'%20stroke-width='2.4'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Ctext%20x='76'%20y='90.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='500'%3EUSB线长度≤1.5米%3C/text%3E%3Ctext%20x='556'%20y='90.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='middle'%20font-weight='400'%3E1%3C/text%3E%3Crect%20x='28'%20y='114'%20width='544'%20height='42'%20rx='10'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1'/%3E%3Ccircle%20cx='52'%20cy='135'%20r='12'%20fill='%230e90f5'/%3E%3Cpath%20d='M46%20135%20l4%204%20l8%20-9'%20fill='none'%20stroke='%23ffffff'%20stroke-width='2.4'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Ctext%20x='76'%20y='140.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='500'%3E接口无氧化弯折%3C/text%3E%3Ctext%20x='556'%20y='140.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='middle'%20font-weight='400'%3E2%3C/text%3E%3Crect%20x='28'%20y='164'%20width='544'%20height='42'%20rx='10'%20fill='%23ddeffe'%20stroke='%23dbe3ec'%20stroke-width='1'/%3E%3Ccircle%20cx='52'%20cy='185'%20r='12'%20fill='%230e90f5'/%3E%3Cpath%20d='M46%20185%20l4%204%20l8%20-9'%20fill='none'%20stroke='%23ffffff'%20stroke-width='2.4'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Ctext%20x='76'%20y='190.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='500'%3E插主板背板接口%3C/text%3E%3Ctext%20x='556'%20y='190.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='middle'%20font-weight='400'%3E3%3C/text%3E%3Crect%20x='28'%20y='214'%20width='544'%20height='42'%20rx='10'%20fill='%23ffffff'%20stroke='%23dbe3ec'%20stroke-width='1'/%3E%3Ccircle%20cx='52'%20cy='235'%20r='12'%20fill='%230e90f5'/%3E%3Cpath%20d='M46%20235%20l4%204%20l8%20-9'%20fill='none'%20stroke='%23ffffff'%20stroke-width='2.4'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Ctext%20x='76'%20y='240.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='500'%3E不经过USB%20Hub%3C/text%3E%3Ctext%20x='556'%20y='240.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='middle'%20font-weight='400'%3E4%3C/text%3E%3Crect%20x='28'%20y='264'%20width='544'%20height='42'%20rx='10'%20fill='%23ddeffe'%20stroke='%23dbe3ec'%20stroke-width='1'/%3E%3Ccircle%20cx='52'%20cy='285'%20r='12'%20fill='%230e90f5'/%3E%3Cpath%20d='M46%20285%20l4%204%20l8%20-9'%20fill='none'%20stroke='%23ffffff'%20stroke-width='2.4'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Ctext%20x='76'%20y='290.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='start'%20font-weight='500'%3E网络打印丢包率为0%25%3C/text%3E%3Ctext%20x='556'%20y='290.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='13'%20fill='%235b6b7b'%20text-anchor='middle'%20font-weight='400'%3E5%3C/text%3E%3C/svg%3E)
方法四 更新打印机固件后重试
打印机固件（Firmware）过旧可能与 Windows 10/11 最新驱动存在协议不兼容，固件升级后能从底层消除乱码问题，对于已确认驱动与线缆无误的情况是最后一道有效排查手段。
操作步骤
- 在打印机控制面板或设置菜单中找到「固件版本」或「关于」，记下当前固件编号（如 HP LaserJet 固件格式类似
2410231_578820）。 - 访问厂商官网支持页，输入完整机型，查找「固件/Firmware」下载区，核对版本号是否比当前更新。
- 下载固件升级包（通常为 .exe 或 .rfu 文件），确保打印机通过 USB 或网线直连电脑（升级中途不能断）。
- 运行升级程序，按提示等待固件写入完成，打印机会自动重启（约 3–5 分钟）。升级期间不要拔线或断电，否则可能造成固件损坏。
- 固件升级完毕后，重新安装驱动（参考方法一流程），再打印测试页确认乱码解决。
'/%3E%3Crect%20x='28'%20y='94'%20width='122'%20height='78'%20rx='12'%20fill='%23ffffff'%20stroke='%230e90f5'%20stroke-width='2'/%3E%3Ccircle%20cx='48'%20cy='94'%20r='15'%20fill='%230e90f5'/%3E%3Ctext%20x='48.0'%20y='99'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%23ffffff'%20text-anchor='middle'%20font-weight='700'%3E1%3C/text%3E%3Ctext%20x='89.25'%20y='129.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='middle'%20font-weight='600'%3E记录当前固件%3C/text%3E%3Ctext%20x='89.25'%20y='149.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='middle'%20font-weight='600'%3E版本号%3C/text%3E%3Cpath%20d='M154%20124%20l9%209%20l-9%209'%20fill='none'%20stroke='%230e90f5'%20stroke-width='3'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Crect%20x='168'%20y='94'%20width='122'%20height='78'%20rx='12'%20fill='%23ffffff'%20stroke='%230e90f5'%20stroke-width='2'/%3E%3Ccircle%20cx='188'%20cy='94'%20r='15'%20fill='%230e90f5'/%3E%3Ctext%20x='188.5'%20y='99'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%23ffffff'%20text-anchor='middle'%20font-weight='700'%3E2%3C/text%3E%3Ctext%20x='229.75'%20y='129.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='middle'%20font-weight='600'%3E官网下载对应%3C/text%3E%3Ctext%20x='229.75'%20y='149.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='middle'%20font-weight='600'%3E升级包%3C/text%3E%3Cpath%20d='M295%20124%20l9%209%20l-9%209'%20fill='none'%20stroke='%230e90f5'%20stroke-width='3'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Crect%20x='309'%20y='94'%20width='122'%20height='78'%20rx='12'%20fill='%23ffffff'%20stroke='%230e90f5'%20stroke-width='2'/%3E%3Ccircle%20cx='329'%20cy='94'%20r='15'%20fill='%230e90f5'/%3E%3Ctext%20x='329.0'%20y='99'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%23ffffff'%20text-anchor='middle'%20font-weight='700'%3E3%3C/text%3E%3Ctext%20x='370.25'%20y='129.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='middle'%20font-weight='600'%3EUSB直连运%3C/text%3E%3Ctext%20x='370.25'%20y='149.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%231f2d3d'%20text-anchor='middle'%20font-weight='600'%3E行升级程序%3C/text%3E%3Cpath%20d='M436%20124%20l9%209%20l-9%209'%20fill='none'%20stroke='%230e90f5'%20stroke-width='3'%20stroke-linecap='round'%20stroke-linejoin='round'/%3E%3Crect%20x='450'%20y='94'%20width='122'%20height='78'%20rx='12'%20fill='%230e90f5'%20stroke='%230e90f5'%20stroke-width='2'/%3E%3Ccircle%20cx='470'%20cy='94'%20r='15'%20fill='%230a6dcb'/%3E%3Ctext%20x='469.5'%20y='99'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%23ffffff'%20text-anchor='middle'%20font-weight='700'%3E4%3C/text%3E%3Ctext%20x='510.75'%20y='129.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%23ffffff'%20text-anchor='middle'%20font-weight='600'%3E等待重启完成%3C/text%3E%3Ctext%20x='510.75'%20y='149.0'%20font-family='Segoe%20UI,Microsoft%20YaHei,PingFang%20SC,sans-serif'%20font-size='14'%20fill='%23ffffff'%20text-anchor='middle'%20font-weight='600'%3E后重装驱动%3C/text%3E%3C/svg%3E)
用「软领打印机驱动修复大师」更省事
以上手动步骤涉及设备管理器、打印后台服务、厂商官网等多个入口，操作繁琐且容易残留旧驱动。「软领打印机驱动修复大师」的智能修复功能能自动扫描打印机当前驱动状态，找出版本冲突或安装异常，一次修复到位，不需要手动逐步操作。手动安装驱动功能支持在工具内直接定位指定型号的驱动，免去自行浏览厂商官网查找的步骤。
软领是知名国产软件品牌，20 年技术沉淀，服务千万用户。从官网 wyouhua.com 直接下载，安装无捆绑勾选项，下载来路放心。软件界面上有客服按钮，点一下就能联系真人客服；如果乱码情况复杂，还有专业工程师远程协助处理，不用自己摸索。
常见问题
打印机打印出来是乱码，重启电脑后还是一样，怎么解决？
重启无效通常说明是驱动层问题而非临时缓存。需要彻底卸载旧驱动残留，再安装厂商官网下载的对应机型驱动，参考方法一的完整步骤操作。
HP LaserJet 1020 打印乱码，提示「驱动程序与此 Windows 版本不兼容」怎么办？
HP LaserJet 1020 在 Windows 11 上需要安装「HP Universal Print Driver（UPD）」而非旧版驱动。前往 support.hp.com，搜索机型后选「HP UPD PCL6」版本下载安装，这类通用驱动对新系统兼容更好。
打印机打印乱码只在打印 Word 文档时出现，打印图片正常，是什么原因？
这多半是 RAW/EMF 格式切换问题：Word 文档默认用 EMF 格式传输，而部分驱动对 EMF 处理有缺陷。按方法二切换为 RAW 直通格式，通常能解决只有特定文档类型出现乱码的问题。
打印乱码且打印机报错误码 0x00000002，是不是驱动损坏？
错误码 0x00000002 对应「Print Spooler 服务找不到指定文件」，通常是打印后台服务缓存损坏。先按 Win + R 输入 services.msc 停止 Print Spooler 服务，删除 C:\Windows\System32\spool\PRINTERS 目录下的临时文件，再重启服务。如果操作后仍有乱码，再执行方法一重装驱动。
网络共享打印机打印乱码，本地 USB 连接正常，怎么排查？
共享打印乱码说明问题在传输层而非驱动层。用 ping 打印机IP -t 检查网络丢包，丢包率不为 0 则先解决网络稳定性问题。同时确认共享机与客户机安装的驱动版本一致，版本不同也会导致数据格式不匹配从而出现乱码。
推荐阅读
相关推荐
打印机打印乱码打印出来是乱码怎么解决打印机驱动修复软领打印机驱动修复大师 
提示